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Final Cut Editor Organizes ‘Refund Day’ as Protest


How mad are Final Cut Pro-using editors at the missing features in Final Cut Pro X? One is so mad that he’s calling for a mass boycott: a refund day.

(Image courtesy of Apple)

“I propose ‘X’ Terminator Day – International Final Cut Pro X Refund Request,” writes Mike J. Nichols, a professional editor who blogs under the name The Edit Doctor. The date of his mass protest is August 29.

In a long grievance-filled post, Nichols details his issues with Final Cut Pro X. For one, he’s angry that there wasn’t a downloadable demo, so that buyers could get a taste of the program before spending $299.

“How come? Angry Birds is 99 cents and it has a demo,” he asks.

Buyers were acting on faith when they paid their $299 for Final Cut Pro X, he says. He feels that Apple betrayed that faith by omitting mention of missing features at the Final Cut Supermeet in April, where the program was introduced.

Final Cut Pro X is only sold through Apple’s App Store, which has a no refund policy. Still, there have been stories posted online of buyers who requested and received a refund for their Final Cut Pro X purchase. Aware that refunds are possible on a case-by-case basis, Nichols is requesting that buyers ask for refunds on the same day, as a protest.

Nichols’s goal for the day is small: 1,000 users asking for refunds. Still, that would be enough to register a protest in Cupertino.

On his blog post, Nichols lists the steps to applying for a refund from the App Store. He doesn’t write off Final Cut Pro X totally, suggesting that refunded customers might buy the program again at a later date if Apple adds needed features.

“If you feel Apple messed this up. Let your voice be heard. Make a statement,” Nichols writes.

If you bought Final Cut Pro X, leave a message below and let us know if you’re mad enough to request a refund or if you’re happy with the program as-is.

Will you request a refund for Final Cut Pro X?

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Discussion

Comments for “Final Cut Editor Organizes ‘Refund Day’ as Protest”

  1. FCPX was not some unknown application, there were demos and very precise information what it can do and what it can’t within the first week (the first day you could find that there is no multicam, XML, external monitoring etc), so it is your impatience and obviously incompetence if you jumped and bought it 5 minutes after the launch…

    Posted by guru | July 28, 2011, 10:14 am
  2. Seems GURU didn’t read the original blog post this is about.

    The “protest” is regarding Apple not telling these pros about the missing features themselves during NAB and Apple’s marketing still claim it is a pro application yet many highlighted missing features prove that is in fact not accurate and misleading.

    Therefore, a refund is possible.

    Posted by Joseph | July 28, 2011, 2:29 pm
  3. Gimme my Money BACK! While your at it refund the Final Cut Server as well since it never worked and now you are not supporting it either…Apple got me twice!

    Posted by Chris K | August 2, 2011, 4:04 pm
  4. I love FCP but come on! What happened? I have to admit it is fast though..But not for me..If anyone wants to BUY my copy (comes with Compressor and Motion 5), I’ll save you three hundred dollars give it to the first buyer with 100 bucks. email me if interested at discoglamgrl@yahoo.com

    Posted by Jen | August 2, 2011, 4:56 pm
  5. Ok I just read the article “Final Cut Editor Organizes ‘Refund Day’ as Protest”. So I dont get it…are the video pros upset that their Final Cut Pro X isn’t like their Final Cut Pro??? Its obviously not the same as it cost a fraction of the price. So whats all the fuss. The article fails to tell us why and what features are missing. If video pros want features that that Final Cut Pro has then why dont they just buy it.

    Posted by Bob Ward | August 2, 2011, 8:23 pm
  6. Not a Final Cut user, but a couple of years ago I bought Adobe Premier elements v 8 and it was so bad I sent it to the Chairman of the Board of Adobe wrapped as a Christmas present and got a refund pretty quickly. Send your FX to that other Steve :-)

    Posted by steve | August 9, 2011, 5:25 pm
  7. sounds more like a publicity stunt than anything else…..

    Posted by Video Production NJ | August 24, 2011, 10:21 pm

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